> For the complete documentation index, see [llms.txt](https://smedai.aivd.ch/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://smedai.aivd.ch/applications/materiel/readme/ordinateurs-portables/depannage-ordinateur-portable/le-pc-ne-charge-pas.md).

# Le PC ne charge pas

Vérifiez le chargeur, le port et la source d’alimentation.

Suivez ces vérifications dans l’ordre.

{% stepper %}
{% step %}

### Vérifiez l’alimentation

Branchez le chargeur directement sur une prise murale.
{% endstep %}

{% step %}

### Contrôlez le chargeur et le port

* Vérifiez que le voyant du chargeur s’allume.
* Contrôlez l’état du câble.
* Vérifiez que le port d’alimentation n’est pas obstrué.
  {% endstep %}

{% step %}

### Testez un autre scénario

* Testez une autre prise.
* Testez un autre chargeur compatible si disponible.
* Redémarrez le PC, puis vérifiez l’icône de batterie.
  {% endstep %}

{% step %}

### Décidez de la suite

Si la charge reprend, le problème est résolu.

Sinon, ouvrez un ticket.
{% endstep %}
{% endstepper %}

<a href="/applications/materiel/readme/ouvrir-un-ticket.md" class="button primary">Ouvrir un ticket</a> <a href="/applications/materiel/readme/ordinateurs-portables/depannage-ordinateur-portable.md" class="button secondary">Retour au choix du symptôme</a>


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